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Delivery Policies for the UAE and Saudi Arabia:
- United Arab Emirates (UAE): We offer free standard delivery on all orders to the UAE. Delivery times typically range from 1-3 days, depending on your location within the country.
- Saudi Arabia: Free standard delivery is available for orders to Saudi Arabia as well. Delivery times generally take 1-3 days. Please note that certain remote areas may experience longer delivery times.
Eligibility: You have 12 HOURS from the date of delivery to return your purchase for a hassle-free return. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
How to Initiate a Return: To start a return, please contact our customer service team. Provide your order number and details about the item you wish to return. We will guide you through the return process.
Refund Process: Once we receive your returned item and verify its condition, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow 15 business days for the refund to reflect in your account.
Exchanges: If you would like to exchange an item instead of returning it, please contact our customer service team for assistance.
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WE REPLY WITHIN 2-10 BUSINESS DAYS